A benchmark company in the building materials sector, this customer faces major logistical challenges. With 30,000 shipments a year, spread over 13 sites in France and several locations in Europe, as well as a network of numerous referenced carriers, efficient TMS management of flows is essential to guarantee optimum service quality and control operational costs.

Over the years, the intensification and diversification of flows had made the manual management of transport operations particularly time-consuming and inefficient. The company faced several major challenges:

• Complex management of charters and returns, leading to frequent errors.
• Imperfect pre-invoicing, a source of discrepancies and disputes with carriers.
• Limited reactivity to unforeseen events, such as delays or changes to orders.
• A lack of consolidated visibility on carrier performance and the environmental impact of operations.

In a sector where logistics represent a strategic lever, this company identified the need for a high-performance tool capable of streamlining its flow management, improving service quality and reducing operating costs.

"Thanks to MyTower, we have been able to transform our logistics management and offer our customers a better quality of service. Our teams now have high-performance tools that simplify their daily work and strengthen our competitiveness in the market."