Managed Services

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BPO / Managed services context

Organizational models based on operational models such as Shared Service Centers (SSC) or Business Process Outsourcing (BPO) make outsourcing a strategic choice in the transformation of corporate functions.

Outsourcing has long been seen as a way of reducing operational management costs.

In today's world, where more and more expertise is required, outsourcing is becoming a way of gaining access not only to increasingly specialized know-how, but also to the latest technologies and information systems.

Our teams operate within the framework of delegated management of our customers' processes and functions, with the following objectives:

Avoid IT investments
Reduce the operational costs of administrative processes
Reduce lead times and improve service levels
Reduce the complexity of our customers' organizations and help them prepare for business growth
Develop internal skills through process co-design and/or co-processing

At our customers' request, our specialized teams can act as process delegates for a wide range of transport, customs and international trade operational processes.

They trust us

FOR A MORE EFFICIENT AND SUSTAINABLE SUPPLY CHAIN

A wide choice of business processes

Implement best business practices throughout your digitalization project.

Export Control

- ECCN classification
- Identification of license types
- License management
- Operational flow management (Greenlight)
- Management of partner and ultimate beneficiary screening (UBO)
- Management of transactional screening and economic sanctions
- Management of compliance validation for new logistics flows
- Administration and training of key users

Customs

- Management of customs classifications
- Origin management (preferential, non-preferential)
- Management of customs brokers
- Export tax risk management (ECS clearance)
- Management of special regimes
- Trade Master Data management
- Dashboard, KPI and duty reporting
- Administration and training of key users
- Support and preparation for customs audits

Delivery and transport

- Transport planning and optimization
- Issuing transport orders
- Booking means of transport
- Follow-up of delivery and transport operations
- Claims and disputes management
- Activity reporting

Sourcing and transport purchasing

- Construction of transport plans
- Management of transport tariffs and calls for tender
- Referral of new carriers
- Invoice control and discrepancy management
- Management of transport contracts
- Transport performance monitoring

Managed services

Our other professional services

Manage, optimize and comply with all your transport, customs and global trade operations. Discover our solutions and services to meet your challenges.

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